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Frequently asked questions
How many sites can I use the theme on?
Upon final payment, you have full ownership of the final designs. You can use your new branding across all your platforms—your website, social media, print materials, and any other medium you need to grow your business.
What kind of support do you offer?
We offer comprehensive support throughout our partnership. This includes initial consultations and strategy sessions, regular check-ins and progress reports during the project, and post-launch support to ensure a smooth rollout of your new brand and marketing campaigns. For ongoing needs, we also offer monthly retainer packages.
What’s your refund policy?
Due to the custom nature of our creative services, we do not offer refunds on work that has already been completed. We work in phases, and each phase requires your approval before we proceed, ensuring you are happy with the direction at every stage. Our goal is your complete satisfaction, and we’re committed to working with you to achieve the perfect outcome.
How do I get updates?
We believe in clear and consistent communication. You will be assigned a dedicated project manager who will provide regular updates via email and scheduled calls, based on the timeline we establish at the start of your project. You’ll always know where things stand.
Which page builder is used to create ready websites?
While we are proficient with a variety of modern platforms, we primarily build websites on WordPress using flexible and powerful builders like Elementor or the native block editor. This approach gives you a powerful, scalable website that is also easy for your team to manage and update.
Will you add more ready sites in the library?
Every project we undertake is 100% custom. We don’t use templates because your business is unique. Our process begins with understanding your specific goals, audience, and market position to create a truly tailored branding and marketing solution that sets you apart.